Shipping Policy
Packing & Shipping
Franklin Browns offer a free storage facility for three days following the auction, thereafter uncollected lots will incur storage fees. We do offer a limited packing service within the UK and at the Auctioneer's sole discretion.
As we are restricted to what can be included in this service, it is advised that you check with the office before bidding. For instance we can only pack single lot items with a value below £500 and we DO NOT post glazed paintings or mirrors, extremely fragile items to include pottery, porcelain and glass, arms and weaponry, or heavy and large sized goods.
Our service charge for posting and packing is £15.00 plus VAT for small items (approx. shoe box size - using Royal Mail Special Delivery) and £20 plus VAT for medium items and £25 plus VAT for large boxes and items over 2kgs (using Parcel Force 48 or DPD). However all clients must agree to absolve Franklin Browns Auctioneers & Valuers against any loss or damage that may occur whilst using Royal Mail Services, Parcel Force Services or DPD. All liabilities are with the buyer.
For the majority of purchases (under 30kg) for the shipping of your item Mailboxes can collect, pack and dispatch your items in the most cost effective way, to UK and International Addresses. They can be contacted at on 0131 556 6226 or by email at mbepacking@gmail.com
Alternatively customers can contact Edinburgh East Pack and Send on 0131 201 2244 or email edinburgheast@packsend.co.uk
For paintings and fine art we recommend Aardvark Art Services and they can be contacted on 01253 794673. Email info@aardvarkartservices.com
Franklin Browns offer a free storage facility for three days following the auction, thereafter uncollected lots will incur storage fees. We do offer a limited packing service within the UK and at the Auctioneer's sole discretion.
As we are restricted to what can be included in this service, it is advised that you check with the office before bidding. For instance we can only pack single lot items with a value below £500 and we DO NOT post glazed paintings or mirrors, extremely fragile items to include pottery, porcelain and glass, arms and weaponry, or heavy and large sized goods.
Our service charge for posting and packing is £15.00 plus VAT for small items (approx. shoe box size - using Royal Mail Special Delivery) and £20 plus VAT for medium items and £25 plus VAT for large boxes and items over 2kgs (using Parcel Force 48 or DPD). However all clients must agree to absolve Franklin Browns Auctioneers & Valuers against any loss or damage that may occur whilst using Royal Mail Services, Parcel Force Services or DPD. All liabilities are with the buyer.
For the majority of purchases (under 30kg) for the shipping of your item Mailboxes can collect, pack and dispatch your items in the most cost effective way, to UK and International Addresses. They can be contacted at on 0131 556 6226 or by email at mbepacking@gmail.com
Alternatively customers can contact Edinburgh East Pack and Send on 0131 201 2244 or email edinburgheast@packsend.co.uk
For paintings and fine art we recommend Aardvark Art Services and they can be contacted on 01253 794673. Email info@aardvarkartservices.com